rt77 Casino & Sportsbook Data Care
This page describes what we collect when you use rt77 and how we keep that data protected. We take your privacy seriously — your personal information, account history, and financial details are encrypted, restricted to authorised personnel, and never sold to third parties or marketers.
When you open an account on rt77, deposit funds, or place a wager, we collect specific identifiable information as part of our legal and security obligations. We also collect technical data about how you interact with our platform. This privacy policy explains our collection practices, how we use your data, your rights regarding that data, and how long we retain it.
Our commitment is transparency: you'll know exactly what we collect, who has access to it, and how to exercise your data rights on rt77.
What Data We Collect and Why
We at rt77 collect your data in two broad categories: identity and account information, and interaction data.
Identity and account information
During account opening, we collect your full legal name, date of birth, home address, phone number, and email address. We also collect a government-issued identity document number (national ID, passport, or driver's license) and proof of address (utility bill or bank statement). This collection is mandatory — we cannot provide our services without verifying your identity.
We collect this data because:
- Legal compliance: Gaming regulations in supported jurisdictions (Jakarta, Surabaya, Bandung, Medan, Semarang) require Know-Your-Customer (KYC) verification before any account holds real money.
- Anti-fraud: We cross-check your identity against fraud databases and sanctions lists to protect our platform and users.
- Account security: Your identity data helps us prevent unauthorised access and recover lost accounts.
- Tax compliance: Where applicable, we report account activity to relevant tax authorities as required by law.
Financial and payment data
When you deposit or withdraw, we collect payment method details (your bank account number, e-wallet ID, or card details). We do not store full card numbers on our systems — we use tokenised references managed by our payment processors. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we receive transaction confirmations and processing details from your provider.
We collect financial data to process your deposits and withdrawals, prevent duplicate transactions, and comply with money-laundering regulations.
Interaction and technical data
When you use rt77, we collect data about your activity: which games you play, how long you play, your wagers and outcomes, login times and IP addresses, and device information (browser type, operating system). This data helps us:
- Detect and prevent fraud or account abuse.
- Improve our platform's performance and user experience.
- Personalise promotions and offers relevant to your activity on rt77.
- Comply with anti-money-laundering checks by monitoring unusual betting patterns.
We use cookies and similar tracking technologies to store your login state, remember your preferences, and analyse how you navigate rt77. You can disable non-essential cookies in your browser settings, though this may limit your experience on our platform.
- Data retention
- We retain your identity and financial data for at least 7 years after account closure to comply with regulatory and tax requirements.
- Third-party processors
- We share data with payment processors, identity verification vendors, and legal authorities only — never with marketers or data brokers.
- International transfer
- Our servers may sit outside Indonesia; your data may be processed internationally. We use encryption and standard contractual clauses to protect it.
Your Rights and Our Obligations on rt77
Your rights regarding your data
You have the right to:
- Access: Request a copy of all personal data we hold about you on rt77. We respond within 30 days.
- Correction: Update or correct inaccurate information in your rt77 account (name, address, contact details).
- Deletion: Request deletion of your data after account closure, subject to legal retention obligations (e.g., 7-year tax records).
- Opt-out of marketing: Unsubscribe from promotional emails at any time via the link in every email or by contacting support.
- Data portability: Request a machine-readable export of your data for transfer to another service.
To exercise any of these rights, contact our support team with your account details and a clear description of your request. We will verify your identity before processing.
Security and data protection practices at rt77
We employ industry-standard security measures to protect your data:
- Encryption of all data in transit (HTTPS/TLS) and at rest (AES-256).
- Role-based access controls — only authorised staff can view specific data categories.
- Regular security audits and penetration testing by independent third parties.
- Two-factor authentication (2FA) to protect your login and withdrawals.
- Password hashing using industry-standard algorithms; we never store plaintext passwords.
We are not liable for data breaches resulting from your failure to protect your login credentials or from force majeure events beyond our control. However, if a breach occurs due to our negligence, we will notify affected users and relevant authorities as required by law.
Your data is your trust in us. We treat every piece of information on rt77 as a responsibility, not an asset to exploit.
Third-party sharing and processors
We share your data with the following categories of third parties only:
- Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank to process deposits and withdrawals.
- Identity verification vendors: To perform KYC and fraud checks during account opening and high-value withdrawals.
- Legal authorities: When required by law or court order (tax authorities, law enforcement, anti-money-laundering investigators).
We do not sell, rent, or share your data with marketers, data brokers, or advertising networks. We do not permit third parties to use your data for their own purposes beyond the specific service they provide to rt77.
Cookies and tracking technologies
We use cookies to maintain your login session, remember your preferences, and analyse platform usage. Cookies fall into two categories:
- Essential cookies: Required for rt77 to function (login, security, payment processing). These cannot be disabled.
- Non-essential cookies: Used for analytics and personalisation. You can disable these via your browser settings or our cookie preference panel.
Third-party analytics tools (such as Google Analytics) may place cookies on your device to help us understand how users interact with rt77. These tools are governed by their own privacy policies. You can opt out of Google Analytics tracking via the Google Analytics opt-out browser extension.
Jurisdiction and data transfers
Our rt77 servers are located outside Indonesia. This means your data may be processed and stored internationally, subject to the laws of those jurisdictions. However, we apply the same privacy protections as if your data remained in Indonesia — using encryption, contractual safeguards, and audit controls to ensure compliance with Indonesian data protection standards.
If you object to international data transfer, you have the right to request account closure and data deletion (subject to legal retention periods). Contact our support team to discuss options.
Policy updates and contact
We may update this privacy policy from time to time to reflect changes in our practices or regulatory requirements. Material changes (such as new categories of data collection or sharing) will be announced via email or in-platform notification at least 30 days in advance. Continued use of rt77 after a notice period constitutes acceptance of the updated policy.
If you have questions about our privacy practices, your data, or wish to exercise your rights, contact our support team via live chat or email. You can also reach our designated data protection officer for formal requests. We respond to all inquiries within 30 days.
Your privacy matters. If you have concerns about how we handle your data, reach out immediately. We take all privacy inquiries seriously and respond transparently.
We at rt77 are committed to keeping your personal information secure and respecting your privacy rights. From the moment you register through every deposit, withdrawal, and game session, your data is treated with care and protected by industry-leading security practices. This policy is not hidden in fine print — it's central to how we operate, and we encourage you to review it regularly and contact us with any questions.